Adobe Acrobat Error 109 - Problem Reading the Document

A file on the system is vulnerably delicate. It can get damaged due to inconsistency in system software, hardware, or issues with the application using which it is created. Adobe Acrobat PDF file can get damaged due to variety of reasons and here we are going to discuss one amongst those.

Problem:

“I have Adobe Acrobat 6 Standard. I received some documents in the form of PDF files through emails. The PDF was fine till opening and filling the required fields but when I tried to save it, an error flashed on screen stating “The Document could not be saved. There was an error reading this document (109)”. After this I am unable to save the changes made to the PDF file.”

Discussion:

The problem shared above will not be encountered by the user when the PDF file is opened. Reason being, Adobe Acrobat or Reader ignores small issues with the file and display its content. However, when the user tries to save the changes made to the file, it checks out for any issue and responds to it through message. To get detailed information about the error, hold down the CTRL key and click on the error message (this idea works perfectly for any kind of error reverted by PDF file). Nevertheless, the error itself does not manifest the actual problem!

To get more information about the PDF document, go to ‘File’ menu and choose ‘Document Information’. This will give data like which application is used to generate the PDF file or if the files are modified using any non-Adobe application.

Although, it’s possible (generally, unlikely to happen) that the PDF file is opened with an older version of Acrobat or the Reader. Since, with every new release, features are added to the Adobe where possibility is the PDF specifications do get changed. Such issues may cause a PDF file inconsistent.

Basically, Adobe publishes PDF specifications using which anybody can create a PDF document. But the PDF spec consists of around 1100 pages and is very complex. So, the possibility is whoever created the PDFlib has made an error that is interrupting smooth functioning of PDF. There are chances that the developers have tested the PDF file with lower edition and opening it with a higher edition is causing problem.

Solution:

Inconsistency in smooth functioning of an application can happen due to variety of reasons. Acrobat error 109 resulting in restriction to save changes to the PDF is one of the consequences of PDF corruption. In order to work around the situation, the idea that can be adopted is to recover damaged PDF into a healthy PDF file. This can be done using either online services that promises to fix the files or third party PDF recovery software applications.

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PDF File Opening Errors & Solutions for Windows OS Users

We have already discussed about many errors regarding PDF files, like: recovery, password protection, converting files to other formats, etc. Today I am going to explain about the most common errors of PDF files when tried to open. You may have already seen these types of errors before.

Sometimes, you must have faced problems with a PDF file which doesn’t open with Adobe Reader in Windows OS, but some files can be opened. Below, I have described some of the most common errors while opening PDF files on Windows OS:

1. “There was an error opening this document. Access denied”

Symptom: The error, mostly comes in Adobe Reader v10.1. The issue was fixed in the v10.1.

Resolution: This error was resolved in v10.1 and the current version is 11. The best solution to resolve this error is to update Adobe Reader.

Step by Step Solution:

I. Open Adobe Acrobat Reader XI
II. Go to Edit >> Preferences…

III. Click on “Security (Enhanced)” on the Left side panel

IV. Uncheck “Enable Enhanced Security”
V. Click Yes in the prompted dialog box
VI. Then click OK to save the changes and exit Adobe Acrobat XI.

2. “The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser”

Issue: Sometimes you may have seen the following error message "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat or Reader version 8 / 9 is required. Please exit and try again." while viewing a PDF file in a browser.

Reason: This error can appear when the folder, which contains Adobe Reader or Adobe Acrobat, or one of its folder or sub-folder has been; renamed or moved, or Adobe Acrobat or Reader has otherwise become confused which exact application to use as a helping application within the browser.

Solutions

Solution 1: Repair the Adobe Acrobat or Reader installation.

Repair the current installation by following one of the below steps:

• To Repair Adobe Acrobat or Reader Go to Help >> Repair Acrobat Installation.

OR • Go to the Windows Add/Remove Control Panel, choose Adobe Acrobat or Reader and select Change.

In both the above cases, the setup wizard will allow you to repair the current installed Acrobat/Reader application.

Solution 2: Make sure all previous versions of Adobe Acrobat and Adobe Reader are removed from your PC.

If you have installed any previous version of Adobe Acrobat or Acrobat on your system, then remove it from your PC. After that, download & reinstall the Acrobat.

Make sure you must have admin privileges to complete these steps.

• Do one of the following below, depending on the version of Windows:
• (Windows 7) Go to >> Start >> Control Panel >> Programs >> Programs And Features.

• (Windows Vista) Go to >> Control Panel >> Programs > Programs And Features.
• (Windows XP) Go to >> Start >> Control Panel, and double-click on Add Or Remove Programs.
1. Select Adobe Acrobat or Reader, and click the option to remove or uninstall the program.
2. Repeat the steps for all installed versions of the software.
3. Restart your computer and reinstall Adobe Acrobat or Reader.

Conclusion: Above, I have mentioned 2 of the most common errors which take place while opening PDF documents. Share your error if you found any and I will write on that topic.

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[Solution] PDF File is Damaged or Cannot be Repaired

The title of my blog today denotes some of the forums where I came across many related topics. Users are looking for the solution at one place, but didn't find it anywhere else. Today in this post I will share some tips and tricks to resolve the Error “File is Damaged or Cannot be Repaired”.

Symptoms:

This problem mostly arises when the Portable Document Format (.pdf) file is opened, before it was fully downloaded, older versions of Adobe Reader or Internet Explorer.

Possible Solutions:

There are two possible solutions that I know to solve the issue.

First: Delete Internet Explorer Temporary File

The problem can occur because of overflowing temporary internet files. I noticed small files can be viewed easily, but it is the big files that give a hard time to the users.

A short term solution to this is to delete all Temporary Files and restart the machine. A permanent solution is to empty the Temporary Files folder after each exit. Not doing so may even result in increasing the size of the temporary internet files folder.

To delete temporary files from Internet Explorer open IE, go to Tools in Menu Bar >> Internet Options >> Advanced Tab >> Security Section >> Check the box next to “Empty Temporary internet Files Folder when Browser is Closed” >> Click Apply and then OK to close the popup.

To increase the size of space on your hard drive for Internet Explorer temporary files, go to Tools in Menu bar >> Internet Options >> General Tab >> Browsing History section >> Click the “Settings” button >> Edit the number next to “Disk Space to Use” >> Click two times on OK button

Second: Older version of Adobe Reader

The second possible solution is to update Adobe Acrobat/Reader. However, check that you have the latest version and if you have it, then uninstall and reinstall it.

To update Adobe Reader, go to Help in Menu bar >> Check for Updates… >> If there will be any update then you see a message to update else you will see “No updates available” message.

In most of the users' cases, they have the older version of Adobe Acrobat. I am suggesting everyone to check for any update for Adobe Reader (the current Version of Adobe Reader is XI, as on 22, Sep 2014).

Third: Older Version of Internet Explorer

Some users have also said, using a particular version of Internet Explorer can also be a cause of this problem. Now one agrees which version of Internet Explorer can solve the problem, because this issue is coming from version 6.

To update Internet Explorer, go to Help in Menu bar >> About Internet Explorer >> there you will see the Internet Explorer version.

The current version is 11.0 for Windows 7, as on 22, Sep 2014. You can download the latest version from here: http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages. IE is available in 32 bit and 64 bit, and in many languages also like: English, Arabic, Dutch, and French.

Fourth: Corrupted or Damaged PDF File

Corrupt or Damage PDF files can also be the reason of the error. In one of my articles I have shared about “How to Repair/Recover Corrupted Files and Images from PDF Document”.

To repair Corrupt or Damage PDF files you can use online tools, or PDFWARE PDF Recovery Software. Online tools are not much of a help or capable to repair damaged PDF documents. But the PDFWARE PDF Recovery software is capable of recovering all data from corrupted PDF file with 100% data accuracy.

Conclusion: The above 4 solutions can help you solve the error – “File is Damaged or Cannot be Repaired”. All possible causes are described above. If you are still getting any error, feel free to share it in comment.

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